We are in business to provide you with the most responsive, professional, and friendly service you can find for the servicing and installation of heating and cooling products.
Employee Training & Certification
Our technicians perform diagnostics on the HVAC equipment and systems in your home or office much like auto mechanics diagnose your car. And each must constantly keep up with the latest tools, diagnostic equipment, methodologies and new product developments in their respective areas of practice.
Our training efforts and credentials include:
Monthly in-house technical training and safety classes
Regular visits from equipment manufacturers for hands-on training sessions in our training classroom
Regular attendance at equipment manufacturer's training classes, trade shows, and seminars
North American Technician Excellence Certified Contractor status - presently only 10% of all HVAC contractors are NATE certified
Certified, accredited, training & testing facility for the National Center for Construction Education and Research (NCCER)
Certified national testing facility for the EPA's CFC (Refrigerant) Certification Program.
We also train all our employees on new technology software that allows us to collaborate, optimize resources, standardize business practices, and provide customers with the best possible experience. We also regularly attend customer service and telephone communication training classes.
