Use this page to learn useful information about Princeton Air and our services.

Approximately how long does it take you to complete an installation of an air conditioning or heating system?

Most of our installations are done in a day and a half, although every job is different and some take longer than others. In extreme weather conditions we usually get your system working the same day.

Can A Geothermal Heat Pump Be Added To My Fossil Fuel Furnace?

Split systems can easily be added to existing furnaces for those wishing to have a dual-fuel heating system. Dual-fuel systems use the heat pump as the main heating source and a fossil fuel furnace as a supplement in extremely cold weather if additional heat is needed.

Can I get a quote over the phone?

We can give a ballpark if we have enough information, but it’s hard to determine without physically seeing the equipment.

Can I install my KOHLER generator myself?

Unless you are both a licensed & experienced Electrician and Master Plumber, Kohler strongly recommends that you choose a local KOHLER Generators dealer like Princeton Air to install your generator.

Can I make home performance improvements on my own?

Yes, and No. In the home performance industry we talk a lot about low hanging fruit. Through a home assessment, we're looking for things your home does very badly that can be improved easily in addition to more serious home performance concerns. The assessment is essential in highlighting a home's weaknesses and requires an experienced building science professional, armed with the diagnostic tools to do the job right. While the assessment is something you can't do on your own, our technicians will suggest a range of improvement options for your home. Some will be bigger jobs that require the skills, equipment and expertise of home performance professionals, but other jobs might focus more on your home's low hanging issues, which you could potentially improve on your own.

Do I Need To Increase The Size Of My Electric Service?

Geothermal heat pumps don’t use large amounts of resistance heat so your existing service may be adequate. Generally, a 200-amp service will have enough capacity, and smaller amp services may be large enough in some cases. Your electric utility or contractor can determine your service needs.

Do I really need a tune-up for my air conditioner?

An air conditioning tune-up and inspection will help catch service problems before they get you hot under the collar. Many breakdowns occur on the hottest day of the year—because that’s when your a/c is under the most stress. And because a tune-up ensures that your system will run at peak efficiency, you’ll lower your electric bills. A system that’s running efficiently can save you as much as 30% on your cooling costs. So give us a call to schedule your annual tune up!

Do you offer service plans?

Yes. Our Gold service maintenance plan covers a multitude of things that typically go wrong with your heating and AC system and includes annual 12-point heating and cooling tune-ups to maximize performance and longevity. Other benefits include a 15% discount on repairs, Loyalty Credits and more. All this for little more than the cost of an annual tune-up. For more comprehensive coverage, we offer the Platinum plan, which includes all of the Gold member benefits as well as 100% parts coverage!

Do you provide 24-hour service?

Absolutely! Our Emergency Service Team is available to take care of our clients whenever the need might arise; every hour of every day, we’ll be there for you.

Do you use your own installation specialists or do you hire subcontractors?

During our 45 year history, Princeton Air has invested significant time & money into being able to offer our Clients a “1-stop” purchasing experience, by employing & training the most capable technicians in the area, and being able to control all facets of the products & services our clients demand “in house”, meaning without the use of outside tradesman / professionals, often referred to as “Subcontractors”.

 However, no matter how hard we have tried, the bottom line is that everyone needs some help some of the time; and rather than continue to expend resources in technical areas that can sometimes require “expert-level” know-how, we have decided to instead developed long term Strategic Alliances with well-known & reputable local industry professionals in some fields “best left to true experts”, such as: Plumbing, large-scale Spray Foam Applications, Mold / Asbestos Remediation, Oil Tank Removals, High-Voltage Electrical Modifications, Chimney Repairs & Liners, and Duct Cleaning.

 And for our Clients, the best part of these relationships is that we are still able to be price-competitive; by using equipment out of our extensive inventory while simultaneously giving each partner a large volume of work, they are able to afford us a lower industry rate for their labor, so your investment ends up being the same as if we were performing all of these measures “in house”.

 Nonetheless, please be assured that during projects that one of our partners are engaged in, Princeton Air is the Project Manager, and will handle most, if not all, of the scheduling, permits and paperwork; and we hold our partners to the highest of quality standards – the same standards that you would expect from Princeton Air.

 We thank you for the opportunity to earn your business, and in advance for your anticipated understanding of our situation & decision. Please feel free to contact us with any questions or concerns that you might have regarding this policy, or any other Princeton Air Standard.