Jorge did an excellent job of diagnosing the problem with our furnace. In addition to relying on his own expertise, he reached out to the Carrier tech support to see if they agreed with his diagnosis. At each step of the way, he carefully explained what he was doing and why he was doing it. He is the best HVAC tech that I have encountered since we moved into our house.

Was very pleasant, went about his work quietly and explained everything clearly.

Prompt and professional service.

Martique from Princeton Air was very good. Identified and solved the problem quickly. Also was pleasant and courteous.

Very professional. Answered all questions and gave solid advice.

Our technician Tom was wonderful. He repaired a heating duct and spoke to us about options for replacing our system. He needed a part and came back the next morning to install.

Ryan was a teriffic technician, really wish everyone could be like him! He answered all of our questions and completed everything in a timely matter. We felt genuinely comfortable having him in our home and he made sure we fully understood the problems we were having with our system. Would 100% recommend this company and Ryan.

Furnace maintenance. Johnny was excellent.

While I was in the process of selling my house recently, a municipal inspector examined the water hearted installation and confirmed that it was done correctly and met all standards; however I still needed to obtain a formal permit for the unit. After making several inquires, I encountered some companies that were unresponsive, while others even misrepresented the facts – falsely claiming that my water heater was non-compliant and needed to be replaced. This was despite the fact that my current unit met all standards, was only six years old and was functioning perfectly – and I had already expressed my willingness to pay the necessary fees to secure the proper documentation. Then I reached out to this company in Princeton. Not only did I receive an immediate response but they also sent someone (Mr. Wilver) the very next day to inspect the installation. They agreed to assist with obtaining the rerquired permit for a very reasonable fee. My wife and I were truly impressed. Furthermore, the company excels at communication: they replied promptly to my emails to schedule the appointment and on the day of the service, they send a text message to let us know when the technician would arrive. When the schedule can be earlier, they notified me and offered the opportunity. The entire process was smooth, efficient, and resulted in a great outcome for everyone involved. I highly recommend this company- they are truly trustworthy.

Great service

Latrell and Johnny were on time, professional, and he did an extensive annual routine cooling/heating service. Thanks so much for your wonderful care!!

Prompt service

Excellent installation job

Martique= great!

Dominic came to do a winter maintenance check- a professional job was done

We selected Princeton Air after receiving bids from four different contractors to replace a failed HVAC system. They worked harder than everyone else to earn our business. They handled the entire process of having the no interest payments added to our PSE&G monthly bill. The system was installed on a Thursday and when the A/C compressor was discovered to be noisier than we expected, they were back on the following Monday to replace it. No pushback. No hassles.

Excellent worker Latrell

The heat init eas repaired during first visit .

Explained the issues with the Trane gas heater and helped us get heat back on quickly.

Great service!!@!

Daniel did my Air conditioning maintenance and did a Great job! He was very professional and explained everything he was doing and did! Very knowledgeable! Very polite! I highly recommend him!

Quick, professional, knowledgeable and came early to fix my water heater issue

Wilver diagnosed my plumbing issue and we made a workable plan.

Princeton Air, kept me informed all the way through with a text message and picture of the technician arriving to do the work, started on time and completed everything by 5:00pm. Good work Princeton Air

Excellent service. Very professional and knowledgeable technician.