Expert Commercial Services for Reliable Business Comfort

All communication with the office was excellent. The electrician Brian who did the work explained the issue, the process of the repair and the new work beyond my expectations.

Dominic McGinley is a TOTAL professional! He is so knowledgable and takes the time to answer all of our questions. He is also a delight to work with. Thank you, Dominic, you have our total confidence and we appreciate the care you put into what you do.

Dominick McGinley is a TOTAL professional! He is so knowledgable and takes the time to answer all of our questions. He is also a delight to work with. Thank you, Dominick, you have our total confidence.

Thrilled to have a proper quick connect hose for the gas line going to our outdoor grill. Appreciate the friendly, fast and efficient service!

Sarabjeet T. was terrific. Installed a new smart thermostat that required some troubleshooting and patience. Answered all my questions. Friendly, knowledgeable, careful, patient. Thank you for the great service.

Alberto was very professional and did a great job.

Dominic was extremely pleasant, professional, and thorough,. He was also quite efficient. He quickly diagnosed the situation and was able to correct it. He also took the time to patiently explain my thermostat to me. Then he signed me up as a member. So he’s a pretty good sales guy too!
However, I then set up an appointment for maintenance and twice Princeton Air canceled me. I’m now set up for maintenance the end of June. And that’s after they tried to set me up the end of July and I complained.And this is after Dominic signed me up as a member. There’s something very wrong with her business model and I do not consider this good customer service. I will likely have to look for a different service. And it’s something more responsive.

Luis took time to explain things to me and was very knowledgeable about the equipment.

Maurice Gaines was truly a professional and very thorough in the job he did for me. He serviced my central air unit.

Taylor was efficient, friendly and professional.

Great service. Jermaine and Bradley were the ultimate professionals and very knowledgeable.

Wonderful company. Great job of installation of new AC and heating, so far. Just finished and haven’t used much of either so far. Spectacular to deal with. Highest recommendation

Had to replace a wire on AC from inside attic to outside unit , which was not an easy task.
technician was very pleasant, thorough, and conscientious.

He was very informative and professional about everything he was doing, very satisfied with the work he performed.

Ryan did excellent work.he was knowledgeable.

Brandon was amazing. He came out to my place due to an inspection I had. He explain everything that he will do. Very honest, down to earth. Someone you can trust. Did a great job on running the test on my furnace.

Jonathan was absolutely fantastic. He was thorough, meticulous and extremely professional. He discovered an issue during the service, explained it to me in easy to understand terms and immediately corrected the issue. I would highly recommend Johnathan and Princeton Air Conditioning.

Jonathan was very thorough and professional. Thank you!

Called with heat not working and the problem was fixed on the same day. Great service!

Great work Jermaine Richmond! Professional, experienced, and friendly. Everything is working perfectly. You did a great job and I really appreciate your willingness to go the extra mile to help me fix some of the, ahem, errors I made installing my sink. It’s working great!

Update: I was contacted by Manager Will, who took the time to follow up on my experiences in detail. I appreciate the professional and thoughtful way they handled the situation and their commitment to addressing the issues I raised. Based on this follow-up and their approach to making things right, I’ve updated my rating to 5 stars.

Original review: I’ve used Princeton Air twice and, unfortunately, both experiences involved avoidable mistakes that required follow-up visits.

In June 2025, we paid about $23K for a full HVAC replacement. Immediately after installation, the system produced a high-pitched noise. When a technician came out after a few days, they found that the installation team had left the furnace manual inside the blower. As the blower ran, it was hitting the paper—part of which had already burned due to friction. This is a basic oversight that should never happen, especially on a brand-new system at this price point.

More recently, we paid around $1,400 to fix a leaking shower. The plumber arrived on time and replaced a Moen 1225B cartridge quickly. However, when I used the shower later, the hot and cold water were reversed. I had to call again and wait for a return visit the same day, which required rearranging my schedule.

While both issues were eventually corrected, neither should have occurred in the first place. These are not complex problems—they are quality control issues. Having to schedule additional visits after already paying significant amounts is frustrating and inconvenient.

Overall, the technicians were professional, but the execution and attention to detail have been disappointing. I would expect a higher level of workmanship and quality assurance.

EXCELLENT SERVICE PROVIDED BY SERVICE TECHNICIAN JUAN MERCADO: A++ RECOMMENDATION!!!
11/19/21
Outstanding service provided by Princeton air technician Fatmir Berisha
Excellent 5*** service by Thomas Ciaccia!

Sorry. Alberto arrived on time for annual review of my HVAC system for seasonal inspection. He made the adjustments required and as others had told mentioned that my system would work better if I added an additional part.
I was shown how to clean the water reservoir to keep it functioning properly before he left. Thank you Alberto!

Thank you for a job well done. Service people were very professional. Andre the sales representative was very knowledgeable. Kevin the plumber was great

We used Princeton Air for our commercial needs at our local tennis club and I can’t begin to describe how happy we are. With company after company dropping the ball on our heating needs Princeton Air stepped up to the plate and hit it out of the park.